Image: BluePrints Veterinary Marketing Group

“practice management” Tagged Posts

Image: This Won’t Be Popular, But…

This Won’t Be Popular, But…

November 12, 2020

By Robin Brogdon, MA, CEO Several years ago, I wrote an article for Marketecture Digest on my experience visiting five different specialty practices for my dog Maddie and spending $5000. I wanted everyone to understand the experience from a pet owner’s perspective. And because I have... Read More

Image: Dear Dr. Noah Lot,  It has been really tough to work in the clinic for the past few months. The team is exhausted! Does saying Thank You to my team even suffice anymore?
Image: The Power Of Using A Name

The Power Of Using A Name

June 10, 2020

No one really wants to be a client and bring in their precious pet. If they must visit you, they want to be ‘Jenny Miller’ or known by their pet’s name. Think about it, business can be impersonal enough without COVID. Add in no face-to-face contact and it becomes much more... Read More

Image: How Does Your Team’s Leadership Rate?

How Does Your Team’s Leadership Rate?

February 3, 2020

You finally got serious and hired a real manager for your clinic. Congrats and what a relief! A few years later, you find that they appear to be overwhelmed and are not moving the practice forward, seeming to barely tread water. Now you’re not sure if they are the right manager. Has... Read More

Image: Servant Leadership: More Than Thank You and More Valuable Than You Imagine
Image: Are You Wearing Too Many Hats at Your Practice?

Are You Wearing Too Many Hats at Your Practice?

November 15, 2014

By Robin Brogdon, MA It's probably a given that we each wear many hats during the course of a typical day at work. The question is: are you wearing the right hat at the right time? Chances are, you aren't always. If you don't know yourself what hat you should be wearing (or what job... Read More