Practice Management Posts

Image: Dear Dr. Noah Lot – Should We Hire a Recruiter?

Dear Dr. Noah Lot – Should We Hire a Recruiter?

July 28, 2021

Dear Dr. Noah Lot: We are in serious need of additional staff, including veterinarians and technicians. We don’t have time to be doing tons of outreach to try and find good candidates. Should we hire a recruiter? Place ads on social media? How can we find qualified help – fast?... Read More

Image: ENOUGH! Helping a Veterinary Practice Take a Public Stand Against Rude and Irrational Pet Parents
Image: The Road to Reopening: How to Communicate Protocol Changes to Your Clients
Image: How Animals Can Remind Us About Great Marketing Techniques

How Animals Can Remind Us About Great Marketing Techniques

May 26, 2021

By: Linda Kaplan, MHA | President One of the most important moments in marketing is when you have an opportunity to meet your client in person. That impression, that moment, whether it’s the first or the 100th time you’ve seen them, will set the expectation and the tone for the... Read More

Image: Veterinary Recruiting Advice from Charlie Brown’s Teacher

Veterinary Recruiting Advice from Charlie Brown’s Teacher

March 18, 2021

By Robin Brogdon, MA, CEO “Wah wah, wah wah, wah wah wah wah.” Want to sound like everyone else? Want to show how boring your veterinary practice is with no clear differentiation? Then make sure your classified ad lists all of your equipment, hours of operation, size of... Read More

Image: Cultivate Stronger Customer Bonds

Cultivate Stronger Customer Bonds

October 6, 2020

????…People – People Who Need People (And Pets) ???? Only people of a certain age will get this reference, but the main idea is that we need people (pet owners) to need us (veterinary practices) and not just need us – want us! So today, I wanted to share some thoughts on... Read More