“client loyalty” Tagged Posts

Image: The Power Of Using A Name

The Power Of Using A Name

June 10, 2020

No one really wants to be a client and bring in their precious pet. If they must visit you, they want to be ‘Jenny Miller’ or known by their pet’s name. Think about it, business can be impersonal enough without COVID. Add in no face-to-face contact and it becomes much more... Read More

Image: Staying Ahead of the Curve: What Can We Adapt From Human Healthcare Marketing Best Practices?
Image: The Value of Having a Brand, Not Just a Practice (Part 1)

The Value of Having a Brand, Not Just a Practice (Part 1)

August 15, 2014

By Linda Kaplan, MHA Branding is one of the most important aspects of any business, large or small, retail or B2B (business to business). But what exactly does "branding" mean? How does it affect a small business like yours? And what are the most important things you should consider... Read More